Shashank Saxena

Shashank Saxena

Shashank is a Managing Partner at Sierra Ventures, where he leads enterprise software investments. Before Sierra, Shashank was the Co-Founder and CEO of VNDLY, which was founded in 2017 as a Vendor Management System (VMS) in Cincinnati, OH, and acquired by Workday in 2021 for $510M. After the acquisition, Shashank was the General Manager for Workday VNDLY. Shashank started his career in IT applications management in banking, retail, and e-commerce before building a successful track record at Fortune 25 companies, such as Citi and Kroger, Co., where he led corporate strategy and digital transformation. Shashank has also been an active early-stage angel investor and venture partner and has been involved with multiple other SaaS companies. Shashank has a bachelor’s in computer science, a Master of Business Administration in finance, and a Master of Science degree in information systems from the University of Cincinnati.

June 13, 2024 Bridging High-Tech Efficiency With High-Touch Personalization: AI's Role in Scaling Customer Service Excellence

Imagine a time when walking into a store meant being greeted by an associate who knew your size, taste, budget and buying history. Instead of a generic "How can I help you?" they’d say, "How did you like your Hoka running shoes? Would you like to check out the brand's latest pair? It offers the…