Robert Johnson is the executive vice president at ReturnPro (formerly goTRG), where he plays a pivotal role in driving strategic initiatives, overseeing key operations, and ensuring the company delivers exceptional value in the reverse logistics and ReCommerce industries.
Robert is known for his ability to achieve top performance by focusing on team metrics and employee development. As a motivational leader, he inspires others by building strong relationships and leading by example. His expertise in sales and customer success strategies has been instrumental in driving ReturnPro’s success.
Before joining ReturnPro in March 2024, Robert served as SVP of Customer Success at Cart.com, where he was instrumental in scaling the company’s business development and supporting its rapid growth. His contributions were key to establishing Cart.com’s reputation in the industry.
In addition to his corporate roles, Robert has also worked as a consultant, advising companies on supply chain optimization, operational efficiency, and business strategy. His deep expertise in logistics and strategic thinking has made him a valuable asset to the organizations he has supported.
Since joining ReturnPro, Robert has been a driving force behind the company’s operational excellence and strategic growth, particularly around ReturnPro. His focus on innovation, efficiency, and client satisfaction continues to propel ReturnPro’s success and maintain its position as a trusted partner for clients.
