Pranav Patel

Pranav Patel

Pranav Patel is the Executive Director of Retail Solutions at Concord. He has more than 20 years of retail and e-commerce experience assisting clients with omnichannel application efforts and optimizing infrastructure and operations.  
Digital Strategy is Crucial to Winning at Checkout

There’s no way around it: The pandemic has permanently altered consumers’ shopping habits. Led by millennials, customers are leveraging more and more of their spending power online — especially for groceries and household goods. Live shopping and loyalty programs play a crucial role in unifying an increasingly fractured purchase journey. No matter where customers are…