Paul Dobbins

Paul Dobbins

Paul Dobbins is National Director of Sales & Account Management for Fortegra Financial Corporation. Fortegra and its subsidiaries comprise a single-source insurance services provider that offers a range of consumer protection options including warranty solutions, credit insurance, and specialty underwriting programs. Delivering multifaceted coverage with an unmatched service experience for both partners and their customers, Fortegra solves immediate, everyday needs, empowering consumers to worry less and Experience More. 

How to Prepare for Retail’s Digital Transformation

It’s clear to see: new technology is changing the retail industry. For example, 34 percent of retailers are currently experimenting with autonomous technology. However, though adopting new tech to stay ahead is great, it’s just as important that retailers understand what they’re getting into before implementing that tech into their business structures. Preparing for Retail's…

5 Tips for Dealing With Stressed Holiday Customers

Long lines, impossible parking lots, the overall stress of the season — it’s no wonder you see frazzled, frustrated customers during the holidays. And who can blame them? Well, apparently retailers can. In a recent survey by alldayPA, 76 percent of respondents complained about brands’ reluctance to apologize for problems, while 47 percent said they…