As consumers and businesses adapt to a new normal, the retail sector is poised for a significant recovery through 2021. Total retail sales growth will begin to recover, rising 2.3 percent to $5.6 trillion, according to eMarketer. As retailers prepare for what will be a strong close to the year, it's critical to remember lessons…
Nandan Sheth
There's an evolution occurring in a crucial segment of e-commerce: digital goods and services. Companies like Netflix, Airbnb, and FanDuel have built digital empires that have reshaped the media, travel and gaming industries. In doing so, these businesses (and their peers) are not only driving digital commerce forward, they're reshaping the purchasing expectations of a…
