Mike Webster

Mike Webster
As senior vice president and general manager of Oracle Retail and Oracle Hospitality global business units, Mike Webster is responsible for strategy, enablement, development, sales, service, and support. Oracle Retail and Oracle Hospitality provide deep, industry-specific domain expertise to deliver mission-critical solutions that help customers realize their most important business initiatives.
Webster has more than 28 years of industry experience, and has held various senior management positions in business strategy, corporate communications, and government affairs in service to the retail healthcare and hospitality industries. Through his various positions, he has worked with hundreds of different retailers around the world. His expertise spans enterprise applications, data warehousing and store-automation solutions, mission critical applications, cloud services and he is widely acknowledged in the industry for leading the global expansion of self-checkout across multiple formats.
Mobile Rising: Retailers’ Cautious Optimism and Trepidation for Mobile Commerce

Perhaps no other industry has been impacted more by the rise of e-commerce, digitization and the disruptive power of mobile than retail. Studies from Nielsen, Deloitte and others have focused on the shift in the balance of power between retailers and consumers, but few have delved into how these disruptive forces are perceived by the retail…

The Great Divide: How Consumers vs. Retailers Perceive Loyalty Programs

Retailers have consistently relied upon loyalty programs that offer incentivizing rewards to consumers in exchange for repeat business. In fact, according to the 2017 COLLOQUY Loyalty Census, U.S. consumers hold 3.8 billion memberships in customer loyalty programs. While many retailers equate membership with loyalty, often this is a false indicator. To illustrate a more accurate…