Krish Iyer

Krish Iyer

Krish is the vice president of strategic partners and industry relations for Auctane, parent brand of companies like ShipStation, ShippingEasy, ShipEngine and Stamps.com. A respected expert in ecommerce, Krish is often quoted in publications such as The Wall Street Journal, Business Insider and the New York Times. An industry leader with over 20 years of experience, Krish brings perspectives from FedEx, Pitney Bowes, Neopost, and Auctane. In addition, Krish serves as the Vice President of the Package Shippers Association (PSA), which serves as the voice of the package shipping industry.

Bridging the Gap: Meeting Rising Consumer Expectations for Shipping … Without Sacrificing Profits

The opportunities in e-commerce are endless, but the industry is also more demanding than ever. As prices rise and consumer expectations evolve, businesses need to stay agile and innovative without sacrificing their bottom line. However, research from ShipStation reveals an exciting trend: shipping experiences are becoming a key factor in e-commerce success. This presents a…

3 Things You Need to Know About the 2023 Holiday Shopper

After a rollercoaster year, we've arrived at the 2023 holiday season. With economic fluctuations and unpredictable shopper trends, forecasting consumer behavior is more challenging than ever before. That’s why ShipStation compiled insights from over 8,000 shoppers and businesses around the globe to help merchants understand consumers’ most up-to-date needs and how they can fulfill them…

Why Focusing on Your Returns Process Has Never Been More Important

Thanks to the convenience, speed and overall ease of the modern day e-commerce landscape, product returns have become synonymous with the purchasing process. Consumers are able to buy multiple colors, sizes and variations of a certain product with the comfort of knowing they can take the ones they don't want back to the retailer with…

Here’s Why the CSCO Will Be the Most Coveted Role in Retail

We’ve seen history repeat itself time and time again this past year. As e-commerce’s impact on retail grows, companies that once viewed the supply chain as transactional are realizing that they must revamp their strategies with a greater emphasis on the business unit. As companies both small and large continue on their quests to deliver…