Josh Kim

Josh Kim

Josh Jaehong Kim is a serial entrepreneur who created and drove three successful startup exits. Currently, he is founder and Co-CEO of Channel Talk, a leading CRM-based, AI messaging platform used by over 160,000 brands globally.

5 Reasons Why VIP Customers Are the Key to E-Commerce Growth

In the crowded and rapidly changing world of e-commerce, understanding the importance of loyal customers is key to achieving sustainable growth and long-term success. VIP customers significantly impact a business’ bottom line, often contributing a substantial portion of total revenue. For context, these are the customers who continue to buy from you over and over…