This holiday season, retailers are hoping to make virtual shopping merry and bright for online customers. To grab shoppers’ attention in the highly competitive e-commerce environment, retailers need to pull out all the stops and provide an immersive, person-to-person virtual shopping experience that engages and delights. Early estimates predict 2021 online holiday retail sales will…
Joseph Noonan
For decades, shoppers seeking luxury goods and premier service have turned to boutique stores in the world’s most fashionable cities, from Milan to London, Paris and New York. Beginning in the 20th century, the boutique trend exploded across the retail landscape, changing the way retailers market and sell luxury and personal goods. Discerning shoppers sought…