Joe Byrne

Joe Byrne

Joe Byrne is a Regional CTO at AppDynamics, the Application Intelligence company and part of the Cisco family. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance.

His primary focus is on working with customers and prospects on APM strategy and helping with digital transformations. He also works closely with Sales, Marketing, Product and Engineering on product strategy. Prior to AppDynamics, Joe held technology leadership roles at Albertsons, EllieMae and Johnson and Johnson.

Making Change: Put the Digital Customer Experience First 

As the COVID-19 pandemic has changed the way we all shop, work and interact, the digital customer experience has solidified its place as the most important aspect of retail businesses. These past months, IT teams have been feeling more pressure than ever before to make each customer's digital interaction perfect. According to the recent Agents…