Joe Byrne

Joe Byrne

Joe Byrne is CTO Advisor at Cisco Observability. His primary focus is on working with customers and prospects on observability strategy and helping with digital transformations. He also works closely with Sales, Marketing, Product and Engineering on product strategy. Prior to AppDynamics, Joe held technology leadership roles at Albertsons, EllieMae and Johnson and Johnson.
E-Commerce
Retailers Need Digital Experience Optimization This Holiday Season
December 14, 2023 at 1:18 pm

As peak seasonal shopping continues, global consumers are seeking to capitalize on deals. This year's holiday shopping season is expected to see an increase in digital transactions compared to previous years, partially due to rising cost of living. Therefore, shoppers are hoping to take advantage of the best deals to help their dollar go further.…

E-Commerce
Survey: Observability is Becoming IT’s Secret Weapon
April 12, 2022 at 7:43 pm

As most people who have worked in the retail industry over the pandemic know, consumer demands for the best possible online experiences are at an all-time high. Consumers are not tolerating hiccups in performance. With potential loss of revenue and consumer trust on the line, potential outages and downtime aren't something retailers can afford. For…

E-Commerce
Retail Has One Chance to Get User Experience Right. Here’s How Your Business Can Prepare
August 2, 2021 at 8:40 pm

As restrictions lift and more people venture further from home, the retail, hospitality and travel industries are now experiencing a resurgence after a quiet year. It’s now full steam ahead for the restaurant, hotel, and venue industries — so much so, in fact, that in LinkedIn’s recent list of the most in-demand jobs, in-person sales…