Jeff Orschell

Jeff Orschell

Jeff Orschell is EY Americas’ Retail and Global Account Leader. EY provides consulting, assurance, tax and transaction services that help solve our client’s toughest challenges and build a better working world for all.

Customer Retention, Marketing, Operations & Fulfillment

What’s Next for Retail Once the Pandemic is Over?

April 12, 2021 at 8:01 pm

COVID-19 has changed the way retailers do business now and into the future. Today’s consumer essentially has three core demands: make my life easier, make my life better, and make my life more fulfilling. Retailers are responding to these consumer requirements with more urgency in the wake of COVID-19. The pandemic-induced shift to much higher…