Jeff Gragg

Jeff Gragg

Jeff Gragg is partner at Columbus Consulting, experts in retail business processes and systems. Gragg has significant experience in leading companies through turbulent and difficult periods of change; either in various types of transformations or playing a role in turnarounds or establishing new businesses.

E-Commerce

Developing Retail IT Road Maps With Customers as the Cartographer

September 20, 2019 at 6:40 pm

With the first half of the fiscal year in the rear-view mirror, it’s a good time to evaluate the impact of newly implemented technology and understand where technology is still needed on the IT road map. Optimizing sales, margin and inventory across all operation channels is important, but how do you know which technology to prioritize? According to…