Jay Sackos

Jay Sackos

Jay Sackos is the Vice President of Dolly, a leading, on-demand delivery service trusted by retailers like Lowe’s, Costco, Crate & Barrel, Big Lots!, and many more.

4 Ways to Exceed Customer Expectations Through Delivery

As an experienced retailer, you already know that customer satisfaction rests on product quality and distribution (i.e., delivery). In this day of e-commerce and digital shopping, customers expect products to arrive quickly, whether the product in question is a bottle of dish detergent or a large, heavy refrigerator. If delivery expectations aren’t met, customers might…