Accelerated growth in e-commerce has led to an increased focus on optimizing last mile delivery, the final phase of the purchasing and delivery process, with an emphasis on speed, cost efficiency and sustainability. In a world where the effectiveness of a delivery process becomes a make-or-break situation for guaranteeing customer loyalty, brands are exploring both…
Jamie Saucedo
The fate of the retail sector remains uncertain with consumers continuing to turn to e-commerce to purchase both necessary and luxury items. As shopping habits evolve, so do the channels that customers return to time and time again for their items of choice. In a year that saw social commerce boom and channels like Instagram…
It’s no surprise that starting preparations for the upcoming peak season immediately after the last is the surest way for retailers to see peak season success. However, this is often easier said than done. Ongoing economic turmoil and supply chain pressures continue to force brands big and small to focus on the here and now, often leaving little room…
When it comes to e-commerce fulfillment, there are key metrics you should be thinking about when aiming to make good on promises to your customers. There's one metric in particular that many brands might not be putting at the top of their list, but they should. It’s the “perfect order” metric — a collection of key…
Agility is the name of the game this year as brands prep for the peak season while navigating this volatile and uncertain market. As American consumers grew more pessimistic over the summer amid inflation and persistent supply chain disruptions, brands have learned some valuable lessons operating in the midst of uncertainty which can help them adjust to market…
Consumer anxiety persists amid soaring inflation. Consumer confidence slid in July to its lowest level since February 2021. According to the latest survey from the Conference Board, fewer Americans think conditions will improve over the next several months and more were pessimistic about their own financial prospects for the short term. To add to consumer…
As the U.S. economy rebounds, inflation has become a significant concern for consumers as prices have soared across many sectors. According to the Bureau of Labor Statistics, inflation rose 8.5 percent over the last 12 months, with fuel, shelter and food driving most price increases. Energy costs alone rose 32 percent in the previous 12…
