Jamie Saucedo

Jamie Saucedo

As Vice President of Business Operations, Jamie Saucedo is responsible for PFS’ global portfolio of 70 brands. Throughout her 10+ years at PFS she has served in various roles across the organization, giving her a wealth of industry knowledge across verticals. Jamie applies her expertise to guide our clients to successful eCommerce operations. 

Retail Trends and Predictions for 2024

The fate of the retail sector remains uncertain with consumers continuing to turn to e-commerce to purchase both necessary and luxury items. As shopping habits evolve, so do the channels that customers return to time and time again for their items of choice. In a year that saw social commerce boom and channels like Instagram…

Fail to Plan, Plan to Fail: Now is the Deadline to Get Your Peak Preparations in Order

It’s no surprise that starting preparations for the upcoming peak season immediately after the last is the surest way for retailers to see peak season success. However, this is often easier said than done. Ongoing economic turmoil and supply chain pressures continue to force brands big and small to focus on the here and now, often leaving little room…

Taking Stock: Is Your Brand Tracking This Key Metric?

When it comes to e-commerce fulfillment, there are key metrics you should be thinking about when aiming to make good on promises to your customers. There's one metric in particular that many brands might not be putting at the top of their list, but they should. It’s the “perfect order” metric — a collection of key…

A Unique Peak — Again

Agility is the name of the game this year as brands prep for the peak season while navigating this volatile and uncertain market. As American consumers grew more pessimistic over the summer amid inflation and persistent supply chain disruptions, brands have learned some valuable lessons operating in the midst of uncertainty which can help them adjust to market…

How Brands Can Retain Customer Loyalty Amid the Cost-of-Living Crisis

Consumer anxiety persists amid soaring inflation. Consumer confidence slid in July to its lowest level since February 2021. According to the latest survey from the Conference Board, fewer Americans think conditions will improve over the next several months and more were pessimistic about their own financial prospects for the short term. To add to consumer…

Offsetting Cost Increases and Keeping Customers Happy — is it Possible?

As the U.S. economy rebounds, inflation has become a significant concern for consumers as prices have soared across many sectors. According to the Bureau of Labor Statistics, inflation rose 8.5 percent over the last 12 months, with fuel, shelter and food driving most price increases. Energy costs alone rose 32 percent in the previous 12…