Grant Gustafson

Grant Gustafson

Grant Gustafson is the head of Retail Consulting and Analytics at Sensormatic Solutions and has been with the company for more than six years. A retail industry veteran, he brings deep expertise in operations management, sales, coaching, and event execution. Throughout his career, Gustafson has proven adept at building effective teams and executing on strategic visions to drive retail forward.

Omnichannel, Operations & Fulfillment

From Clicks to Bricks: Taking Full Advantage of In-Store Pickup

August 18, 2025 at 5:31 pm

Paths to purchase have changed significantly over the past decades, with customer journeys nearly unrecognizable compared to those of the early 2000s. With the internet at their fingertips, shoppers are more informed, connected to brands, and able to discover new products without leaving their browser. Still, the majority (70 percent) of shoppers choose to head…