Gaurav Saran

Gaurav Saran

Gaurav Saran is CEO of ReverseLogix, the only provider of end-to-end, centralized, and fully integrated returns management systems built for retail, e-commerce, manufacturing, and 3PL organizations. Prior to founding ReverseLogix, Saran led enterprise sales for Fortune 500 companies at Microsoft. He has held leadership positions at numerous start-up organizations, successfully transforming them from early stages to established growth companies.

Efficient Returns Management System Plays a Critical Role in Maintaining Customer Satisfaction

We all know that a positive customer experience (CX) is crucial for gaining loyalty, maximizing profits, and growing visibility. From the first interaction between a customer and your business to the moment a transaction is made and final goods are exchanged, convenience, efficiency and a seamless experience are essential. What retailers are beginning to realize,…