Erika Dietrich

Erika Dietrich

Erika is vice president for global risk services at ACI. She leads a global team of Certified Fraud Prevention Analysts located in six countries, who service thousands of hosted Merchants and Financial Institutions’ fraud prevention strategies in a partnership approach.

What Merchants Should Know About BOPIS in 2021 and Beyond

The pandemic has accelerated the rise of many existing trends over the past year, one being the buy online, pick up in-store (BOPIS) delivery channel. For merchants that already had this option available to consumers prior to the pandemic, transactions through this channel increased 70 percent by volume and 58 percent by value in 2020,…