For the eighth consecutive year, NAPCO Research and Blackhawk Network (BHN) have partnered to produce a market-leading report on the gift card industry. This comprehensive benchmark study evaluates the branded digital gift card programs of 100 U.S. merchants, assessing both purchaser and recipient experiences across 126 unique criteria. The report provides actionable insights to enhance […]
emacmullen
For the eighth consecutive year, NAPCO Research and Blackhawk Network (BHN) have partnered to produce a market-leading report on the gift card industry. This comprehensive benchmark study evaluates the branded digital gift card programs of 100 U.S. merchants, assessing both purchaser and recipient experiences across 126 unique criteria. The report provides actionable insights to enhance your own gift card program, offers benchmark data to compare your performance against competitors and the broader industry, and highlights innovative strategies to optimize program effectiveness.
Winning retail brands don’t stand still—they evolve and advance. You must embrace a cross-channel strategy that adapts to platform evolution and changing shopping behavior. This playbook will walk you through the five essential pillars of omnichannel retail success that will help you boost profitability and succeed in an ever-changing market.
Are you looking to scale internationally? Europe is the second-largest consumer market in the world, but winning there requires more than just exporting what works in the US. You need dedicated local expertise, tailored logistics and marketing strategies, and region-specific ads. In this breakfast event at the Bellagio in Las Vegas on March 26th, global ecommerce marketing agency Nest and ecommerce solutions & logistics provider Passport, will outline winning strategies for expanding into European markets.
Launching promotions shouldn't be painful. Expanding to new markets shouldn't cause migraines. Get more from your eCommerce platform. Discover pain-free commerce.
Total Retail is analyzing how retailers are scaling AI in marketing. Survey respondents will be entered for a chance to win one of twenty $20 Amazon gift cards. We greatly appreciate your participation!
Discover how a national brand achieved breakthrough results — including 2X ROAS, 66,000+ units sold, and a 59% increase in new buyers — by pairing creator content with cutting-edge retail media strategies. Use this new report to learn how you can replicate this success in your campaigns.
Attention women retailers! Join Total Retail's sister brand, Women in Retail Leadership Circle, April 28 - 30 at the Ritz-Carlton on Amelia Island for their 11th annual Women in Retail Leadership Summit! This exclusive event is designed for women in leadership positions at top retailers and brands who want to learn, network, and improve their business acumen. You’ll experience dynamic presentations and inspirational keynotes that cover everything from leadership development to staying at the forefront of retail technology. Register today!
Retail media is now the fastest-growing advertising channel. How can you ensure your strategy is making the most of this opportunity? Refresh your approach with 3 key growth areas and tactics that will improve consumer engagement, strengthen partnerships, and maximize ROI. Download the RMN Areas to Watch report for the tools you need to stay ahead in 2025.
For the eighth consecutive year, NAPCO Research and Blackhawk Network (BHN) have partnered to produce a market-leading report on the gift card industry. This comprehensive benchmark study evaluates the branded digital gift card programs of 100 U.S. merchants, assessing both purchaser and recipient experiences across 126 unique criteria. The report provides actionable insights to enhance […]
In this rapidly evolving retail landscape, technology is no longer a luxury — it’s a necessity. Total Retail’s 2024 Retail Technology Report provides a comprehensive analysis of how leading retail organizations are leveraging technology to optimize operations, enhance customer and employee experiences, and drive business growth. Based on insights from retail executives and technology decision-makers, this report sheds light on current technology usage, future investment plans, and the critical decision-making processes that guide retailers’ tech strategies.
Delve into the evolving consumer mindset. Our in-depth report surveyed 1,500 customers to uncover the key drivers of customer loyalty and explore how brands can adapt their strategies to meet changing consumer preferences. Discover how to create lasting relationships, foster customer engagement, and inspire brand advocacy in today's competitive market.
Gift cards, both physical and digital versions, continue to grow in popularity with consumers. The global gift card market is forecasted to reach $1.5 trillion by 2032. The 2024 Multinational Merchant Gift Card Infographic from NAPCO Research and Blackhawk Network reveals common themes revealed across the Australia and the United States' gift card markets, along with tips to power up your gift card program's potential. Dive deeper into the rankings with our country-specific reports, available for download here.
Protect your valuable information with the Content Cloud. Learn about today's threat landscape, how Box Shield mitigates risks, and how the Content Cloud boosts ROI.
Leverage Box AI to extract value from your unstructured data, driving business insights instantly. With enterprise-grade security and compliance, tap into the power of the Content Cloud for a more streamlined experience. Experience the future now with Box AI.
