David Dorf

David Dorf

David Dorf, VP of Retail, Infor

5 Retail Predictions for 2019

Based on the retail advancements we witnessed last year, here are five predictions industry leaders should keep an eye out for in 2019.

Unlock the Potential of the Personalized Supply Chain

The so-called “retail apocalypse” is completely overblown, but it does indicate that the retail industry is undergoing a transformation, driven by changes in the way consumers shop across all touchpoints. While it's true that e-commerce has certain advantages over traditional brick-and-mortar, physical stores have their own benefits, which aren't as easily replicated by the likes…

User Friendly?

Much has been written about the customer experience and its importance to retailers, but it’s just one of many elements required to be successful. Another important aspect, which is often overlooked by brands, is the user experience (i.e., the experience that employees who are directly or indirectly serving customers have when using enterprise software). Many…