The retail landscape has undergone tectonic shifts in recent years, leaving managers to navigate sometimes unfamiliar if not entirely new territory. From deploying emerging technologies to training staff on urgent theft prevention strategies, today's retail leaders wear many hats as they work to boost productivity, deliver consistent experiences, and protect the bottom line. With 2024…
Carol Leaman
Since the COVID-19 pandemic began, frontline employees have been referred to as heroes — and rightly so. Retail and grocery store associates have been the backbone of communities, ensuring businesses could stay open during the crisis. Despite an appreciation of frontline employees, however, businesses are letting them down during this crisis. Frontline employees do not…
In the time it takes you to read this sentence, a crop of talented seasonal employees received job offers from your competitors. And that means the highly coveted pool of seasonal retail talent just got even smaller — a situation that’s only intensifying as the U.S. unemployment rate continues to hover around a near-historic low…
With the holiday shopping season less than two months away, retailers are in full swing working on strategies to win in an increasingly competitive landscape. As the worlds of brick-and-mortar and online continue to merge, retailers are investing in new technologies as part of their digital transformation initiatives to create a more personalized shopping experience.…
For the second year in a row, Axonify has released the results of its annual State of Workplace Training Study, conducted in December 2017 by global market research firm Ipsos. The study’s goal was to gain a comprehensive view of workplace training across different industries, including retail, and highlight the importance of providing the right kind of training to drive measurable business results.