The "golden quarter," the aptly named "golden child" of the retail calendar, takes place from October through December. It sees consumers flock to online and physical stores, driven by Black Friday sales, pre- and post-Christmas campaigns, and a soaring demand for holiday gifts. B2C retailers have got the golden quarter locked in. But is the…
Boris Lokschin
Now more than ever, B2B buyers are weighing up the environmental impact of the decisions they make. Studies show that 69 percent of those with decision-making power in B2B businesses consider sustainability performance when selecting suppliers and renewing contracts. This is putting increasing pressure on manufacturing, industrial and automotive firms to be more sustainable than…
Order management is a critical process for B2B and B2C retailers looking to expand their digital commerce operations. As online sales continue to grow, with expectations that by 2025, retail e-commerce sales worldwide could reach $7.391 trillion, digital commerce companies must ensure they have the technology backbone in place to deal with the uptick. This includes…
In recent years and particularly during the pandemic, the world went subscription crazy. Led by B-to-C digital commerce ($687 billion), the total market was predicted to surge to $1.5 trillion by 2025. But two years in, many of the factors that led so many consumers to invest in subscription services have begun to evaporate. Some…
The market for business-to-business (B-to-B) digital commerce has exploded in recent years. In North America it’s predicted to grow at a CAGR of nearly 19 percent between 2022 and 2030 after reaching almost $584 billion last year. Globally, the market reached a value of $6.9 trillion in 2021. However, rising demand from more tech-savvy buyers has certainly…
The digital grocery sector is booming, and 2022 will be the year that this food fight becomes more intense than ever. The market is worth an estimated $800 billion, and we’re seeing more and more hungry consumers ditching their carts for smartphones and laptops to do their weekly grocery shopping. As recent research of U.S.…
The experience of the past two years is uprooting assumptions, disrupting norms, and reshaping entire industries. Digital commerce is one of them. The pandemic smashed the old “let’s wait and see” caution of B-to-B manufacturers, distributors and retailers, accelerating digitalization to new speeds as buyers flooded online. Things worked out pretty well. Digital sales for…
I’ve heard a lot in recent months about the impact that COVID-19 has had on consumers’ digital appetites. However, the pandemic is having a similarly profound impact on business-to-business (B-to-B) commerce, which I haven’t heard nearly as much about. This is despite the fact the online B-to-B market in the U.S. was worth more than…
