Andrée-Anne Chailler

Andrée-Anne Chailler

Responsible for the overall delivery and quality of Intouch Insight’s service-based product offerings, Andrée-Anne has 15 years of experience in the customer experience industry. She holds a BA with specialization in marketing, advertising and public relations as well as a Customer Analytics Certification from the University of Pennsylvania.

One Big Happy Workforce: Prioritizing Employee Experience to Ensure CX Success

With national labor challenges lingering, the retail industry is among those hit the hardest by “The Great Reshuffle” ­— formerly known as the Great Resignation. In fact, the U.S. Chamber of Commerce found that the quit rate in the retail industry was hovering close to 4 percent over the summer, just behind the leading leisure…