Ailen Bilharz

Ailen Bilharz

Ailen is Nedap Retail’s Director of iD Cloud Platform for North America and is based on the east coast of the USA. Having attended Northeastern University to study Communications and with more than 13 years in sales positions, Ailen is experienced in software-as-a-service and cloud services in industries such as IT, real estate and retail. In her role at Nedap, Ailen oversees the company’s cloud-based SaaS platform, which is designed to evolve the retail world, and works with her team to change the way the retail world sees inventory.

How to Successfully Get Started With RFID: A Step-by-Step Guide for Apparel Retail

In the current age of fashion retail, delivering a great shopping experience is crucial. With demands changing constantly, one of the most important boxes to tick is to have the product available as soon as consumers are ready to buy by managing inventories efficiently. With the rise of the "zero consumer," as defined by McKinsey,…

Is Automation the Answer to Solving Labor Shortages?

With labor shortages a very real problem, retailers are prioritizing making processes as efficient as possible to keep the customer experience streamlined. In a recent CX report, PwC surveyed 15,000 consumers and found that one in three would stop buying from a retailer after only one bad experience. Retailers can’t afford to ignore expectations in…