Abhishek Naidu

Abhishek Naidu

Abhishek Naidu is the vice president, operations (Retail and E-commerce) at Teleperformance India. He has over 20 years of expertise managing teams across various segments like E-commerce, Tech Support, CX, etc. Abhishek has hands-on experience in overseeing business development operations and is accountable for increasing profitability & achieving business objectives within budgeted parameters.

January 30, 2024 Matching the Speed of Consumers in the Shifting World of Retail

In the aftermath of the pandemic and the global economic strain, Gen Z and millennials have become the integral cogs who account for the mass consumer base. Together, these cohorts represent around $350 billion of spending power in the United States alone. Paired with the enhancements in digital transformation and consumers preference for e-commerce, retailers…