Five Fulfillment Fundamentals

The most effective organizational setup features a three-tiered staffing strategy: a mixture of full- and flex-time permanent staff, supplemented by temporary, seasonal workers.

Typically, flex workers are guaranteed a minimum number of work hours per week in off-peak processing periods, with expanded hours required during peak seasons. The base staffing level of a particular function consists of full-time staffers and the contracted hours of flex workers. Meet your peak seasonal needs by expanding your flex staff and adding temporary workers.