By
Steven Skinner
and Steven La Schiazza
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Fields of digital information have come to surround people, organizations, products, processes and devices. These code halos contain a richness of business value that far outstrips the value of physical assets that have historically underpinned market leadership. Customers’ code halos, based on their likes, reviews, shares, comments and purchases, hold far-reaching potential to drive personalization and enhance the shopper experience.
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