Melissa Campanelli

Melissa Campanelli
Tommy Bahama's CEO Talks Experiential Retail

Tommy Bahama is winning over today’s distracted consumers by focusing on unique, unconventional retail experiences for them, according to Doug Wood, CEO of the Seattle-based manufacturer and retailer of casual men's and women's sportswear and activewear, who spoke at the 2017 SAP Retail Executive Forum in New York City yesterday. Case in point: Wood discussed…

Editor's Note: Introducing Total Retail's 2017 Retail Technology Report

Technology is top of mind for most retailers today, no matter their size, product category or any other variables. As such, Total Retail surveyed its audience with the goal of finding out what types of retail technology retailers are interested in (as well as investing in), what retail trends and digital trends they’re tracking, and their…

How Kate Spade Uses Content to Clearly Communicate its Brand Message

When it comes to communicating Kate Spade's brand's voice, content is king. This was a key takeaway during a presentation by Mary Renner Beech, executive vice president and chief marketing officer of Kate Spade & Company, at Luxury Interactive in New York City yesterday. "Clarity of brand voice still wins; we believe this very strongly at…

Rent the Runway Expands Fashion Subscription Service

Rent the Runway (RTR) is adding a membership option that costs less than $100 per month in an effort to make its fashion subscription service accessible to more shoppers. The New York-based clothing service partners with more than 500 brands and lets women rent pieces from its website and five physical locations either on a…

Amazon Getting Into the Sportswear Business

Amazon.com is tapping some of the biggest athletic apparel suppliers in existence to enter into the private-label sportswear industry, according to a report in Bloomberg. Makalot Industrial Co., a Taiwanese vendor that produces clothing for Gap Inc., Uniqlo and Kohl’s, is making apparel for the Amazon line, a person with knowledge of the arrangement told…

Estée Lauder Names Michael Smith SVP and CIO

The Estée Lauder Companies has a new senior vice president and chief information officer. The company recently named Michael Smith to the role. He reports to Estée Lauder Executive Vice President and Chief Financial Officer Tracey Travis. Smith brings a mix of IT, commercial and functional experience to this leadership role. Using his experience, Smith…

Sephora Names Mary Beth Laughton EVP, US Omni Retail

Beauty retailer Sephora has promoted Mary Beth Laughton to executive vice president of U.S. omni retail. Previously, Laughton was senior vice president of digital. “Mary Beth is a visionary and strategist with a deep understanding of how customers are evolving,” said Calvin McDonald, chief executive officer and president of Sephora Americas. “During her time at…

Blue Nile Appoints Former Tiffany & Co. CEO to its Board

Diamond and fine jewelry retailer Blue Nile has announced the appointment of Frédéric Cumenal, the former chief executive officer of Tiffany & Co., to its board of directors. Cumenal held various executive positions of increasing responsibility at Tiffany and served on the company’s board of directors. Prior to his work with Tiffany & Co., Cumenal…

DSW Execs on the Retailer's Transformation, Future of the Industry

In episode 113 of Total Retail Talks, recorded at Shop.org last month in Los Angeles, DSW's CEO, Roger Rawlins, and CFO, Jared Poff, discuss the footwear retailer's new brand mission, which is focused on building engaging customer experiences, distorting traditional assortment, enabling associate product knowledge, and improving operational execution. Rawlins and Poff provide details on…

Costco Launches Same-Day Grocery Delivery

Costco announced last week that it's offering customers same-day grocery delivery. On Thursday, the company announced two new delivery options: two-day delivery for dry goods, and same-day delivery for orders that include fresh foods. The same-day service will be powered by grocery delivery company Instacart. The same-day delivery option, available in “most metropolitan areas,” lets…

Wal-Mart Aims to Handle Online Returns in 35 Seconds or Less

In its ongoing effort to compete with Amazon.com, Wal-Mart announced a new way of handling in-store returns of online purchases that it claims could shrink the processing time to 35 seconds. Starting next month, Mobile Express Returns will enable consumers to begin a return process on Wal-Mart’s app before bringing the item in question to any…

Amazon Ordered by EU to Pay $300M Over ‘Illegal Tax Advantage’

Amazon.com has been ordered to pay 250 million euros ($294 million) to Luxembourg after the European Commission (EC) found that the online retailer received illegal tax benefits. The EC says Amazon received tax advantages between 2006 and 2014 in the country without any "valid justification." Margrethe Vestager, the EU's commissioner for competition, said in a statement,…

Sears Gets $100M Loan From CEO Eddie Lampert

Sears Holdings Corp. is getting another cash infusion from CEO Edward Lampert, just in time for the key holiday season. Lampert has agreed to loan Sears $100 million through his ESL Investments fund — if the retailer agrees to pledge more stores or other assets as collateral. The agreement, disclosed in a recent filing with…

U.S. CPG, Retail CEOs More Optimistic About Growth Than Global Peers, Study Shows

An overwhelming majority (95 percent) of U.S. consumer goods and retail CEOs are confident about the growth outlook for the global economy, the industry and their companies over the next three years, despite potential technological risks, according to a recent survey by KPMG LLP, the U.S. audit, tax and advisory firm. In other parts of…