Total Retail Tech Insights
Total Retail Tech Insights was created as a resource for executives in the retail industry who seek information and solutions for their technology wants and needs. Through brief but in-depth interviews with subject matter experts and industry thought leaders, listeners take away actionable information and practical advice to help drive their technology road maps. From idea to implementation, Total Retail Tech Insights is the content retail executives need to optimize their use of technology throughout their organizations.

In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews John Lunn, founder and CEO of Gr4vy, the only payment orchestration platform built natively in the cloud giving retailers scale and control of their payment stack from anywhere. Lunn discusses his professional background in payments and fintech, his inspiration to start Gr4vy, and how the business' cloud infrastructure helps retailers easily manage and implement new payment types. He shares why cross-border expansion is a common catalyst for retailers' payment challenges, what implications he sees for retailers as new alternative payment methods grow in popularity, and the impact that offering multiple payment options can have on customer acquisition.

In addition, Lunn discusses how Gr4vy removes the complexity that retailers often face when taking on new payment methods, the importance of leveraging the cloud to solve for payment issues, and why the flexibility to scale up payments infrastructure for certain short-term events, like holidays, is essential.

John Lunn is the founder and CEO of cloud payment orchestration platform Gr4vy. He's a technology and fintech entrepreneur with 21 years of experience working and investing in financial services, commerce enablement, e-payments, data, security and infrastructure. Lunn worked as the director of technology for six years at CyberSource, the world’s first payment service provider, which was sold to Visa for $2 billion in 2010. He then helped found Passmark Security, which was sold to RSA Security in 2006.

In 2006, Lunn joined PayPal as the fourth employee in the U.K. (now 2,000-plus), where as global director of developer and startup relations, he built and grew PayPal’s first Developer Relations team. In 2015, he was instrumental to the purchase of Braintree by PayPal and joined the team. In 2016, Lunn was part of the team that launched PayPal Ventures, the venture capital arm of PayPal, a $350 million fund with backing from the board of directors. Lunn was a board observer for Dosh, Arkose, Raise, Acorns, Toss and many others.

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