Why Your USPS Packages May Have Been Delayed

An office of inspector general (OIG) audit found USPS processing facilities in its "Southern Area" weren't making sure that mail transport equipment (MTE) were empty before sending them to a service center (MTESC) in Dallas. The problem resulted in significant delays in delivery of mail, including Priority Mail and Express packages. The USPS OIG uncovered the troubling practices during an audit in November. The report included photos taken between Nov. 17 through Nov. 21, 2014 that revealed misdirected and damaged mail.