Share: Technology Helps Chinese Laundry Better Connect With Customers

At the Internet Retailer Conference and Exhibition (IRCE) in Chicago yesterday, Total Retail's Executive Editor Joe Keenan interviews Scott Cohn, vice president of e-commerce at Chinese Laundry, a women's footwear brand, about the company's move to a responsive design template. In addition, Cohn discusses how integrating Chinese Laundry's e-commerce platform with the rest of the brand's systems is enabling the company to better market to its customers.