Designed for retail CEO's, CMO's, e-Commerce Directors, Marketing Managers and other strategic decision makers, the Total Retail Resource Library is the premier source for free retail oriented best practices and case studies.

Have some good white papers or case studies? Contact Jennifer DiPasquale to contribute.

Technology, Operations & Fulfillment, Marketing

The Amazon Effect: How Retailers Are Adapting Their Businesses to Better Compete With the Industry Leader

At the center of today's digital shopping transformation is The online retailer continues to exert its influence on the retail industry. From its online marketplace to newly opened brick-and-mortar stores to web and fulfillment services, Amazon is a force to be reckoned with. Amazon is disrupting the retail industry, both online and offline, and its influence only continues to grow. The question is, how do retailers not only compete with Amazon, but also beat it?

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2017 Google Shopping Benchmarks Report

Google Shopping ads have never been more conspicuous to customers — or more successful for retailers. Get the full scoop and see how your Shopping campaigns stack up by downloading Sidecar’s 2017 Google Shopping Benchmarks Report.

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Marketing, Mobile

2017 Consumer Digital Usage and Behavior Study

In our second year of the Consumer Digital Usage and Behavior Study, we return to the conversation with new data and insights into how consumers interact with and think about the email messages they receive. This year, we also asked in-depth questions around how consumers think about privacy and security.

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SLI Systems’ E-Commerce Performance Indicators and Confidence Report

Online retailing continues to prove its resilience with strong growth year after year. The opportunities for e-commerce have never been greater. At the same time, consumer expectations for relevance, price and fulfillment speed, among other issues, make competition fierce for online and multichannel merchants of all sizes, in all regions. In its inaugural EPIC Report, SLI Systems provides e-commerce industry survey findings from more than 200 e-commerce professionals around the globe.

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Add to Cart: Deal Makers and Deal Breakers of the Online Shopping Experience

In early February 2017, Jetlore conducted a survey of 750 consumers to understand their sensitivity to online shopping experiences. The respondents, all from the United States, were of both genders, aged 18–56. This broad spectrum of respondents represents the diversity of online shoppers who routinely choose to buy online vs. visiting a brick-and-mortar store. The findings reveal that shoppers’ patience and loyalty are tightly tied to convenience and personalization.

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