April 14, 2021

Amazon Employees Vote Against Unionization in Alabama Warehouse

by Kristina Stidham

Amazon.com workers in Bessemer, Alabama, voted by a wide margin not to unionize last week, reports CNBC. The result culminates months of a closely watched and hard-fought election to unionize a U.S. Amazon facility for the first time, delivering a blow to organized labor. Approximately 5,800 workers at the Bessemer warehouse were eligible to vote…


Why Winning Retailers Prioritize Web Performance

by Nathan Kelley

Take off your retailer hat for a moment. As a consumer yourself, you’ve likely browsed an e-commerce website only to be stuck on a slow-loading page. It’s a frustrating experience. As the seconds go by, you wonder if you need to hit the “back” button, refresh the page, or if your time would be better…


The New Fulfillment Journey: How Retailers Can Adapt to Changing Demands

by Gillan Hawkes

2020 accelerated the state of commerce by a decade, permanently altering how consumers choose to shop. U.S. shoppers spent an estimated $201.32 billion online during the 2020 holiday season, an enormous increase of 45.2 percent from $138.65 billion in 2019. This rapid growth may be most noticeable in the business pages, but where it’s felt…

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 Insights & Analysis

The Road to Checkout is Paved With Good Intentions — So Why is Abandonment So High?

by Melanie Vala

Details Often Overlooked When Moving Your Business Online During COVID

by Eric Prugh