Welcome to this issue of the Total Retail Report: Weekend Edition, a recap of what you may have missed this past week on myTotalRetail.com. Have a great weekend!
If there’s one major takeaway from last week’s National Retail Federation’s (NRF) Big Show, it’s that the accelerated evolution of the retail industry and shift to digital channels isn’t letting up anytime soon. NRF announced that e-commerce spending was up 11.3 percent during the 2021 holiday season, providing further evidence that online shopping continues to grow…
As marketers prepare for the evolution of how they use consumer data in their campaigns, there’s a massive opportunity to improve customer relationships using more secure and accurate identity alternatives. While there’s much doom and gloom in the media about third-party cookie deprecation, let’s not forget that this event was ushered in by consumers themselves…
Conquer your 2022 ecommerce goals – from achieving frictionless customer experiences, to slashing shipping costs. Melissa’s latest solutions catalog shares leading tools to autocomplete customer data at checkout, enrich records for deeper insights, and find targeted mailing and email lists. Download the catalog today to explore the tools you’ll need to see growth all 2022 long.
Digital fraud is growing year-over-year and, more worryingly, it’s also evolving. Like art and fashion, fraud has trends that come and go, with an avant-garde of professional criminals perfecting new styles in their own insular dark web world before they’re ready for the public, where they’re disseminated through social media and word-of-mouth. The most common…
In episode 333 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Joe Fisch, CEO and chief financial officer of Wine Access, a leading direct-to-consumer wine retailer best known for offering exclusive, carefully selected wines from around the world. Fisch discusses the Wine Access business and product offerings, his professional background that led him to join…
Retailers aren’t just competing with other DTC brands – they’re competing with every digital experience available online. As retailers continue to embrace a digital-first approach and elevate eCommerce experiences, site performance and conversions are more important than ever before. With Bluecore’s eCommerce Performance Calculator, instantly measure your eCommerce revenue against benchmarks from 400+ brands across retail verticals. Get your benchmarks today.
It’s no secret, supply chain disruption has been dominating the news. While many of the supply chain conversations have been centered around the recently passed holiday season, the issues won’t end in this new year. Supply chain inefficiencies will plague retailers well into 2022 and potentially create ripple effects beyond that. With the tremendous growth…
The retail industry has seen no shortage of changes over the past year, and that’s showing no sign of slowing down as we enter 2022. With U.S. online sales reaching $8.9 billion on Black Friday this year, slightly below 2020 levels, retailers are still struggling to reach pre-pandemic levels, according to Adobe Analytics. As we…
This insightful resource from NAPCO Research in conjunction with Bolt, the world’s first checkout experience platform, address how when utilized correctly, social commerce can deliver a higher level of convenience and meet customers’ expectations of a frictionless shopping experience every time.
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WEEKEND EDITION 
