How Catalogs Drive Your Business
June 14, 2013

The printed catalog is the main driver of traffic to the web. However, with all of the other touchpoints available to consumers today, how do we really know the impact of catalog mailings on web sales? And why do we give so much credit to the print catalog? There are a few reasons why:

Familiar Themes Resonate at IRCE 2013
June 11, 2013

Having had a couple of days to regroup and recover from last week's Internet Retailer Conference & Exhibition (IRCE) in Chicago, I wanted to take the opportunity this space provides me to offer my thoughts on the event. So, in no particular order, here they are:

Reflections on NRF 2013
January 23, 2013

Now that a full week has gone by since the National Retail Federation's Big Show in New York City, I've finally caught up and found the time to put together a post on what I took away from the show. Here are my thoughts (in no particular order):

Back to Basics at
September 18, 2012

All of us that are either in or cover the retail industry for a living have undoubtedly heard the sentiment, "You must adapt your business to meet the needs of today's changing consumers." While I agree with this statement for the most part — consumers today have access to more information on your products and more avenues to buy those products than ever before — the last two words I take issue with: changing consumers. Are we really?

What I Learned at NRF 2012
January 20, 2012

The National Retail Federation's Annual Convention & Expo (aka Retail's BIG Show) in New York City wrapped up this past Wednesday. Here are some random conclusions I've drawn after roaming the cavernous Jacob Javits Convention Center for three days covering the event: