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Marvin Ellison on Lowe’s, Leadership and a Life in Retail
January 16, 2019 at 12:06 pm

In a wide-ranging discussion this week at the National Retail Federation’s Big Show in New York City, Marvin Ellison, president and CEO of Lowe’s, offered insights into his plans for rebuilding the home improvement retailer, shared advice for the next generation of retail leaders in the audience, and reflected on how retail has changed his…

The 50 Best Retail Tips of 2018 Are Here!
January 9, 2019 at 1:11 pm

Total Retail is excited to present to you its 50 Best Retail Tips of 2018! For the past several years, the Total Retail editorial team has spent time in the fourth quarter poring over the work of our expert contributors to identify the 50 very best tips of the year, and 2018 was no exception. We…

Lowe's to Hire 65,000 New Employees in 2019
January 7, 2019 at 1:39 pm

Lowe's said last week that it plans to hire more than 65,000 associates this year to improve customer service and product availability. Roles are focused on enhancing customer service and include seasonal associate, merchandising support, store leadership and technology careers. According to a press release from the company, Lowe's hiring investments include: More than 50,000 seasonal…

A Chat With Jeremy Parker, Founder of
January 7, 2019 at 10:43 am

Jeremy Parker is the founder of, a custom promotional products e-commerce retailer. He spoke with Avenue Code about the importance of passionate entrepreneurship and of focusing on consumers’ core needs. Anna Vander Wall: customizes an impressive breadth of promotional products for Facebook, Google,, WeWork, Microsoft, Harry’s, Starbucks, Netflix, and more. How did…

Sears to Pay $25.3 Million in Bonuses to Top Employees
December 17, 2018 at 12:34 pm

A U.S. Bankruptcy Court judge on Friday approved Sears Holding Company's request to pay up to $25.3 million in bonuses to top executives, even as the company reported losing nearly $1.9 billion in the first three quarters this year, according to the Chicago Tribune. Sears, which filed for bankruptcy protection in October, said the funds will…

Procter & Gamble Acquires Walker & Company
December 13, 2018 at 2:28 pm

Procter & Gamble, the consumer packaged goods company known for such household staples as Tide and Old Spice, will acquire Walker & Company Brands, the company that makes health and beauty products for people of color launched by entrepreneur Tristan Walker five years ago. Walker & Company Brands will operate as a separate and wholly-owned…

’Tis the Season to Be Shopping: 4 Tips for Maximizing Holiday Sales
December 13, 2018 at 12:35 pm

With only a few weeks left until the end of the holiday shopping season, retailers are looking forward to closing the season on a strong note. The National Retail Federation (NRF) is forecasting holiday sales to increase to $720.9 billion for November and December. Compared to recent years, 2018 brings a consumer set with more…

Report: Sears Employees Ask for Severance
December 3, 2018 at 1:18 pm

Dozens of current and former Sears Holdings Corp. employees sent a letter to Chairman Edward Lampert and other creditors on Thursday, asking them to pay severance and save as many jobs as possible as the retailer goes through bankruptcy, The Wall Street Journal reported. "While we understand Sears and Kmart must make changes to survive, we…

2018 Holiday Hiring Strategies for Retail
November 28, 2018 at 11:10 am

The 2018 holiday shopping season is expected to bring historical sales due to a healthy economy and strong consumer confidence. However, with the national unemployment rate at an all-time low, finding qualified seasonal retail workers to fill the nearly 650,000 open positions this holiday season has been challenging. With only weeks left in the season,…

Developers: Retailers’ Secret Weapon for the Holiday Season
November 28, 2018 at 9:35 am

The holiday shopping season is in full swing, with online sales records smashed yet again. Thanksgiving Day, Black Friday and Cyber Monday all saw record online sales this year, and the spending is expected to continue through the rest of the holiday season. While the sales numbers make exciting headlines, a group driving retailers’ success…

Top 100 Fastest-Growing Retailers: #90 Publix
November 27, 2018 at 12:33 pm

As we move closer to the end of the year, we wanted to highlight some of the retailers that have found success in 2018, and offer insights into why. For the last several weeks, we've profiled select companies on Total Retail's Top 100 Fastest-Growing Retailers report. This week we feature Publix, a Lakeland, Fla.-based supermarket…

Sears Seeks Bonus Payments for Top Execs
November 20, 2018 at 11:23 am

Sears is seeking court approval to pay executives as much as $25 million in annual bonuses while the company struggles to restructure in bankruptcy. Three top executives could get nearly $1 million each if the company goes out of business. If Sears remains in business, they could get nearly $500,000 each for hitting the top performance…

J.Crew CEO Resigns After Just 16 Months
November 19, 2018 at 3:16 pm

J.Crew Group announced this weekend that CEO James Brett would step down, effective immediately. The decision was based on a mutual agreement between the board of directors and Brett. "Jim's passion and experience brought new energy to J.Crew and enhanced our ability to relate to a broad range of consumers, and we thank him for his hard work…

Curiosity and Being Current: Why it's More Important Now and Should Increase With Age and Experience
November 13, 2018 at 1:19 pm

When we asked friends and colleagues what's the most important skill for consistent and continued success in business, they gave a multiplicity of answers including leadership and management skills, brains, and creativity. However the leading response from this group was curiosity. Many defined curiosity as the impulse to seek new information and experiences, the desire…

Disruption in Retail and Manufacturing Drives Recruitment Demand
November 1, 2018 at 10:21 am

Retail manufacturing is booming as we head into the critical holiday shopping season, primarily because of factors driving robust consumer sales — low unemployment, low inflation, and more disposable income due to rising house prices and a strong stock market. As retail companies evolve their e-commerce operations, they're focusing more on last-minute delivery, reducing delivery…

Ways to Attract Skilled Talent in Today’s Tight Labor Market
October 31, 2018 at 11:27 am

With unemployment at a record low, employers in the retail industry face new challenges as the demand for customer service representatives is projected to grow 10 percent by 2024, faster than the average for all occupations. As business leaders realize that customers have far more choices than ever before — and that concentrating their efforts…