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2019 Retail Forecast: The Expansion of Brick-and-Mortar and Flexible Checkout Options
January 23, 2019 at 12:44 pm

2018 was a whirlwind year for retailers across the globe. We saw e-commerce retail disruptors like continue to make headway into physical retail, while several other retailers such as Toys"R"Us shuttered their doors after decades of providing unique products to shoppers. What’s more, in the latter part of 2018, we continued to see retailers…

Dollar Shave Club Moves Offline With Vending Machines
January 21, 2019 at 12:43 pm

Dollar Shave Club (DSC) announced that it will be introducing automated retail to increase the brand's physical footprint. As part of a pilot program, DSC will roll out vending machines featuring trial-sized versions of the brand's favorite products. The machines will be placed in high-traffic areas (e.g., airports, train stations, malls, stadiums) across the country. Nick Virginio,…

Omnichannel Gains, Private-Label Brands Help Drive Target’s Resurgence
January 15, 2019 at 12:47 pm

In a keynote presentation and interview at the National Retail Federation (NRF) Big Show in New York City, Target Corp. Chairman and CEO Brian Cornell detailed how the general merchandise retailer has followed a plan of reinvesting in the business, from people to technology to product, and the benefits it’s now realizing as a result.…

Why the USPS Price Increase Will Mean a Challenge for Retailers
January 15, 2019 at 7:27 am

In last year's fourth quarter, the U.S. Postal Service proposed a 9 percent to 12 percent increase in shipping fees for all shippers (including FedEx, UPS,, which could impact retailers in a big way. Consumers expect free shipping, but it’s getting harder for retailers to offer. And it’s already tough enough to compete with…

A 2019 Forecast for the CPG Industry
January 11, 2019 at 11:54 am

The start of a new year brings with it consumer packaged goods (CPG) industry trends, as well as the continuation of several 2018 developments. With e-commerce, we’ve started to see brands typically available exclusively online, like meal kit services, begin to move selectively into brick-and-mortar spaces or partner with established retailers to grow the reach…

J.C. Penney to Close More Stores Amidst Slowing Sales
January 10, 2019 at 2:53 pm

J. C. Penney announced  on Tuesday that it plans to close three stores by the spring as part of an ongoing evaluation of its performance. The retailer didn't report which stores it planned to close, but said it's currently assessing locations that "may not meet required financial targets or represent a market opportunity to capitalize…

The 4-Part Evolution of ‘Retail’
January 10, 2019 at 12:53 pm

Fifteen years ago, when Nike launched a shoe, every retailer received the same kit that included an end-cap, a pedestal, and a banner to market the shoe. Today, a shoe release is augmented by pre-seeded influencer kits, hyperlocal and immersive in-store experiences, and pop-up events that target social celebrities and fans. This example begs the…

The 50 Best Retail Tips of 2018 Are Here!
January 9, 2019 at 1:11 pm

Total Retail is excited to present to you its 50 Best Retail Tips of 2018! For the past several years, the Total Retail editorial team has spent time in the fourth quarter poring over the work of our expert contributors to identify the 50 very best tips of the year, and 2018 was no exception. We…

5 Ways to Improve Your Inventory Management
January 8, 2019 at 10:42 am

Like most other retail leaders, I know that inventory management matters. I knew that even before I started my business or had any experience in the industry. It’s just an obvious necessity for managing a retail business. However, I didn’t truly understand the supreme importance of the practice and the ramifications it could have across…

Lowe's to Hire 65,000 New Employees in 2019
January 7, 2019 at 1:39 pm

Lowe's said last week that it plans to hire more than 65,000 associates this year to improve customer service and product availability. Roles are focused on enhancing customer service and include seasonal associate, merchandising support, store leadership and technology careers. According to a press release from the company, Lowe's hiring investments include: More than 50,000 seasonal…

The Customer is King (AGAIN!)
December 14, 2018 at 11:42 am

Moving into the critical holiday sales period, shoppers will continue using technology and online shopping to make gift purchases.

’Tis the Season to Be Shopping: 4 Tips for Maximizing Holiday Sales
December 13, 2018 at 12:35 pm

With only a few weeks left until the end of the holiday shopping season, retailers are looking forward to closing the season on a strong note. The National Retail Federation (NRF) is forecasting holiday sales to increase to $720.9 billion for November and December. Compared to recent years, 2018 brings a consumer set with more…

Old Navy Offers Free Rides With Lyft During the Holiday Rush
December 12, 2018 at 12:28 pm

Old Navy has partnered with ride share service app Lyft to offer customers free rides to stores, reports Nasdaq. The Gap Inc. retail brand is making it easier for shoppers to buy online and pick up in-store by offering free round-trip rides to stores on Sat., Dec. 15 and Sat., Dec. 22. Old Navy hopes…