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"The Secret to Successful Cross-Border Commerce? Knowing What's Inside the Box"

Data reveals a gap between shippers’ believed compliance levels vs. reality

The steady growth of cross-border commerce, accelerated during the global COVID-19 pandemic, has resulted in surging demand on logistics service providers. This growth of cross-border shipments has and will continue to lead to increased demand on logistics service providers.

The data in this report, obtained from a comprehensive survey of 200 global supply chain professionals, reveals both challenges and opportunities for all parties involved in cross-border shipments.

Key takeaways from this report include:

• The value of shipment information in maintaining compliance with customs laws and regulations
• Methods for addressing challenges associated with facilitating cross-border shipments
• The benefits that logistics providers are most interested in realizing through the use of technology for HS code classification and cross-border shipment processes
• Willingness to use AI-driven intelligence tools to help facilitate 100 percent compliant cross-border shipments

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