You Too Can Offer Free Shipping
Consumers and carriers are squeezing e-tailers: customers expect free shipping and carriers keep raising prices.
On one hand, UPS and FedEx pricing has risen approximately 20 percent over the past three years. Surcharges like residential add-on fees and delivery area surcharges are up 20 percent to 30 percent since 2009. Fuel surcharges alone have doubled compared to this time last year.
Rob Martinez is the CEO of Shipware LLC, a professional services firm that transforms businesses through intelligent distribution solutions and strategies. Rob has helped some of the world’s most recognizable brands reduce parcel shipping costs an average of 25 percent through contract negotiations, rate benchmarking, modal optimization, invoice audit and other savings vehicles. A cum laude graduate of UCLA, Rob has 20 years of transportation industry experience, including executive positions at DHL and Stamps.com, in addition to his work as an outside consultant since 2001.