
UPS won’t necessarily point these changes out to you. Be sure to review all agreements with a fine-tooth comb and ask questions! Let me know if you have other examples in which you felt misled by UPS. And as always, let me know if I can help!
- Companies:
- Federal Express
- United Parcel Service

Rob Martinez is the CEO of Shipware LLC, a professional services firm that transforms businesses through intelligent distribution solutions and strategies. Rob has helped some of the world’s most recognizable brands reduce parcel shipping costs an average of 25 percent through contract negotiations, rate benchmarking, modal optimization, invoice audit and other savings vehicles. A cum laude graduate of UCLA, Rob has 20 years of transportation industry experience, including executive positions at DHL and Stamps.com, in addition to his work as an outside consultant since 2001.