Downsizing Is for Sissies: Putting My Money Where My Mouth Is!
3. I used one of the major catalog co-ops to build inquiry and retention models, cutting out waste by only mailing names of old customers and prospects that were in a buying frame of mind.
4. I set up new, small scale tests of other direct marketing media: print, package inserts, card decks, among others. I also tested new Internet media (it was early in the game), adding affiliate programs, search and e-mail. Just because you have to cut doesn’t mean you can’t or shouldn’t test.
5. And finally, I renegotiated everything. I cut marketing expenses just for catalog printing and mailing alone by 20 percent.
I hope this helps. At the very least, let this show you that there are other areas to cut costs rather than making the knee-jerk reaction to lay off employees that work hard for you.
The bottom line: I was able to cut enough expenses that I didn’t have to let go of even one person.
Make the decision not to cut staff. Draw a line in the sand, and start reviewing everything. Next week, I’ll give you the second example about the start-up that ran out of money.
Jim Gilbert is president of Gilbert Direct Marketing, a full-service catalog and direct marketing agency. His LinkedIn profile can be viewed at www.linkedin.com/in/jimwgilbert or you can post a comment here or e-mail him at email@example.com.
Jim Gilbert has had a storied career in direct and digital marketing resulting in a burning desire to tell stories that educate, inform, and inspire marketers to new heights of success.
After years of marketing consulting, Jim decided it was time to “put his money where his mouth was" and build his own e-commerce company, Premo Natural Products, with its flagship product, Premo Guard Bed Bug & Mite Sprays. Premo in its second year is poised to eclipse 100 percent growth.
Jim has been writing for Target Marketing Group since 2006, first on the pages of Catalog Success Magazine, then as the first blogger for its online division. Jim continues to write for Total Retail.
Along the way, Jim has led the Florida Direct Marketing Association as their Marketing Chair and then three-term President, been an Adjunct Professor of Direct and Digital marketing for Miami International University, and created a lecture series, “The 9 Immutable Laws of Social Media Marketing,” which he has presented across the country at conferences and universities.