Done is Better Than Perfect
It was PERFECT! And then ... the next day we would get new information. Yesterday's approved plan would have to change.
I'm a huge advocate of formal seasonal planning processes. They provide a critical framework for setting sales and margin goals as well as confirming product assortments to achieve those goals. However, they can't be too rigid. Plans are best if they set high-level goals and confirm strategies, yet give the frontline merchants and inventory planners the flexibility to react as needed to meet them.
Whether on the battlefield or in a retail setting, the field general cannot be with every soldier or inventory planner, directing every action. After confirming the objective and outlining the strategy, the leader must stand aside; it's up to those on the front lines to make the decisions that actually achieve the stated goals.
In the end, success isn't driven by any one "perfect" decision or action, but by a series of good and timely decisions. Done IS better than perfect.
Joe is Vice President of Product Solutions at Software Paradigms International (SPI), an award-winning provider of technology solutions, including merchandise planning applications, mobile applications, eCommerce development and hosting and integration services, to retailers for more than 20 years.
Joe is a 34-year veteran of the retail industry with hands-on experience in marketing, merchandising, inventory management and business development at multichannel retail companies including Lands’ End, LifeSketch.com, Nordstrom.com and Duluth Trading Company. At SPI, Joe uses his experience to help customers and prospects understand how to improve sales and profits through applying industry best practices in merchandise planning and inventory management systems and processes.