Total Retail Talkshttp://www.mytotalretail.com/podcast/total-retail-talksen-usNAPCO MediaTotal RetailTotal Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.noAmbrose Crenshawacrenshaw@napco.comPhysical Retail Drives Batteries Plus' Explosive GrowthJoe KeenanInside Batteries Plus' Explosive Franchise Growthhttps://www.mytotalretail.com/podcast/total-retail-talks/how-batteries-plus-achieved-explosive-franchise-growth/Mon, 13 Sep 2021 21:59:26 -040024:46How Office Depot's Connected Business Delivers Seamless CXJoe KeenanHow Office Depot Delivers Seamless CXhttps://www.mytotalretail.com/podcast/total-retail-talks/how-office-depots-connected-business-delivers-seamless-cx/Mon, 6 Sep 2021 21:58:18 -040024:25Shiseido's Data Management Efforts Create Better Customer ExperiencesJoe KeenanShiseido's Data Management Efforts Optimize CXhttps://www.mytotalretail.com/podcast/total-retail-talks/how-shiseido-is-managing-data-to-create-better-customer-experiences/Mon, 30 Aug 2021 17:35:17 -040021:40National Business Furniture is Designing the Office of the FutureJoe KeenanNational Business Furniture is Redesigning Officeshttps://www.mytotalretail.com/podcast/total-retail-talks/how-national-business-furniture-is-designing-the-office-of-the-future/Mon, 23 Aug 2021 15:55:45 -040019:12David's Bridal Exec Kelly Cook on Building a Loyalty ProgramKristina StidhamDavid's Bridal Exec Kelly Cook on Building Loyaltyhttps://www.mytotalretail.com/podcast/total-retail-talks/davids-bridal-exec-kelly-cook-on-building-a-loyalty-program/Mon, 16 Aug 2021 21:16:31 -040033:27Digital Marketing Best Practices for Customer Acquisition and RetentionKristina StidhamBest Practices to Acquire, Retain Customers Onlinehttps://www.mytotalretail.com/podcast/total-retail-talks/digital-marketing-best-practices-for-customer-acquisition-and-retention/Thu, 12 Aug 2021 20:55:02 -04005:42How PepsiCo Uses Data and Technology to Create Holistic Brand InteractionsJoe KeenanHow PepsiCo Uses Data, Tech in Brand Interactionshttps://www.mytotalretail.com/podcast/total-retail-talks/how-pepsico-uses-data-and-technology-to-create-holistic-brand-interactions/Mon, 9 Aug 2021 19:24:02 -040022:13CVS Updates its Loyalty Program With Eye Towards Omnichannel ExperiencesJoe KeenanHow CVS Has Updated its ExtraCare Loyalty Programhttps://www.mytotalretail.com/podcast/total-retail-talks/cvs-updates-its-loyalty-program-with-eye-towards-omnichannel-experiences/Mon, 2 Aug 2021 21:27:22 -040018:09Live Shopping Events on Facebook Help Abercrombie & Fitch Engage Customers, Drive SalesJoe KeenanAbercrombie & Fitch Launches Live Shopping Eventshttps://www.mytotalretail.com/podcast/total-retail-talks/live-shopping-events-on-facebook-help-abercrombie-fitch-engage-customers-drive-sales/Mon, 26 Jul 2021 17:21:06 -040015:56Big Lots' SVP of Marketing Details its "Be A BIGionaire" CampaignJoe KeenanCustomer Data Drives Big Lots' Marketing Campaignhttps://www.mytotalretail.com/podcast/total-retail-talks/big-lots-svp-of-marketing-details-its-be-a-bigionaire-campaign/Mon, 19 Jul 2021 19:29:40 -040023:02Customer Feedback, Relationships Foster 20 Years of Growth at LATHERJoe KeenanHow Customer Feedback Fostered Growth at LATHERhttps://www.mytotalretail.com/podcast/total-retail-talks/customer-feedback-relationships-foster-20-years-of-growth-at-lather/Mon, 12 Jul 2021 21:22:09 -040025:14Mall of America EVP on COVID Silver Linings and Brick-and-Mortar's FutureJoe KeenanMall of America EVP on Brick-and-Mortar's Futurehttps://www.mytotalretail.com/podcast/total-retail-talks/mall-of-america-evp-on-covid-silver-linings-and-brick-and-mortars-future/Mon, 5 Jul 2021 12:27:27 -040023:43How FTD is Reimagining its Digital Experience for Both Florists and ConsumersJoe KeenanHow FTD is Reimagining its Digital Experiencehttps://www.mytotalretail.com/podcast/total-retail-talks/how-ftd-is-reimagining-its-digital-experience-for-both-florists-and-consumers/Mon, 28 Jun 2021 21:11:57 -040030:27How to Optimize BOPIS Execution With Automated Order ReplenishmentJoe KeenanHow to Optimize BOPIS Execution With Automationhttps://www.mytotalretail.com/podcast/total-retail-talks/how-to-optimize-bopis-execution-with-automated-order-replenishment/Thu, 24 Jun 2021 13:55:06 -04006:42How Jane's Curated Marketplace of Small Businesses is Drawing ConsumersJoe KeenanHow Jane's Marketplace of SMBs is Drawing Shoppershttps://www.mytotalretail.com/podcast/total-retail-talks/how-janes-curated-marketplace-of-small-businesses-is-drawing-consumers/Mon, 21 Jun 2021 21:54:55 -040021:58Immersive Store Experiences Bring Apparel Brand DUER to LifeJoe KeenanStore Experiences Bring Apparel to Life at DUERhttps://www.mytotalretail.com/podcast/total-retail-talks/immersive-store-experiences-bring-apparel-brand-to-life-at-duer/Mon, 14 Jun 2021 18:50:03 -040020:28Andie Extends it Fit Expertise From Women's Swimwear to IntimatesJoe KeenanHow Andie is Bringing Fit Expertise to Intimateshttps://www.mytotalretail.com/podcast/total-retail-talks/andie-extends-it-fit-expertise-from-womens-swimwear-to-intimates/Mon, 7 Jun 2021 18:40:54 -040018:59The Baking Steel Fires Up Online Marketing to Capture At-Home CooksJoe KeenanThe Baking Steel Fires Up Marketing to Grow D-to-Chttps://www.mytotalretail.com/podcast/total-retail-talks/how-the-baking-steel-fired-up-online-marketing-to-capture-at-home-cooks/Mon, 31 May 2021 18:58:51 -040020:24How Coleman Furniture Uses AI to Power Visual SearchJoe KeenanHow Coleman Furniture Powers Visual Search With AIhttps://www.mytotalretail.com/podcast/total-retail-talks/how-coleman-furniture-uses-artificial-intelligence-to-power-visual-search/Mon, 24 May 2021 19:29:54 -040015:17PGA TOUR Superstore CEO Dick Sullivan Talks Company Culture, Team Leadership, and MoreJoe KeenanA Q&A With PGA TOUR Superstore CEO Dick Sullivanhttps://www.mytotalretail.com/podcast/total-retail-talks/how-business-decisions-are-guided-by-store-associates-at-pga-tour-superstore/Mon, 17 May 2021 17:22:05 -040028:48Team Magnus Utilizes Amazon to Build a Global Customer BaseJoe KeenanTeam Magnus Uses Amazon to Acquire Global Buyershttps://www.mytotalretail.com/podcast/total-retail-talks/team-magnus-utilizes-amazon-to-build-a-global-customer-base/Mon, 10 May 2021 13:10:33 -040028:09Why Recommerce is a 'Triple Win' for eBay Sellers, Buyers and the PlanetJoe KeenanWhy Recommerce is a 'Triple Win' for eBayhttps://www.mytotalretail.com/podcast/total-retail-talks/why-recommerce-is-a-triple-win-for-ebay-sellers-buyers-and-the-planet/Mon, 3 May 2021 18:47:09 -040021:48How Grove Collaborative is Impacting the Sustainable Home Essentials MarketJoe KeenanGrove is Impacting the Sustainable Products Markethttps://www.mytotalretail.com/podcast/total-retail-talks/how-grove-collaborative-is-impacting-the-sustainable-home-essentials-market/Mon, 26 Apr 2021 19:56:15 -040017:46How Retailers Can Improve BOPIS and Curbside Pickup ProgramsJoe KeenanHow to Improve BOPIS and Curbside Pickup Programshttps://www.mytotalretail.com/podcast/total-retail-talks/how-retailers-can-improve-bopis-and-curbside-pickup-programs/Wed, 21 Apr 2021 19:22:03 -04009:00Schick's New Products Align With Sustainability GoalsJoe KeenanSchick's New Products Meet Sustainability Goalshttps://www.mytotalretail.com/podcast/total-retail-talks/schicks-new-products-align-with-sustainability-goals/Mon, 19 Apr 2021 19:13:16 -040018:20