The U.S. Bureau of Labor Statistics estimates that between now and 2012, nearly 35 million baby boomers will retire, leaving businesses with one of the tightest labor markets in American history. As a result, human resource executives are being forced to implement systems to properly measure workforce performance. In their new book, “Ultimate Performance: Measuring Human Resources at Work” (Wiley, 2007, $50), authors Nicholas Burkholder, Scott Golas and Jeremy Shapiro offer human resource managers a plan for expanding their workforce’s contributions to the bottom line. Listed below are four of their best tips to go about this process. 1. Track data. Knowing your
Wiley
Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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