Van Baker

Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.

Here are just five of several retail trends I learned about at INNOVATE 2011, the Retail Innovation and Marketing Conference sponsored by the National Retail Federation, held last month in San Francisco.

In part one of this series appearing in yesterday's ROI Report, I discussed best practices around four retail trends heavily discussed at this week's INNOVATE 2011, the Retail Innovation and Marketing Conference sponsored by the National Retail Federation. Here are four more:

The growing number of cross-channel shoppers, an increase in location-based services and the rise of virtual goods incentives are just three of eight retail trends addressed during sessions I attended this week at INNOVATE 2011, the Retail Innovation and Marketing Conference sponsored by the National Retail Federation. Here's part one of a two-part series providing you with eight best practices surrounding these trends that I've learned from retailers, analysts and retail consultants this week in San Francisco:

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