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Great customer service has never been more important. It only takes one unhappy customer to derail the reputation of your online business. Are you able to process orders efficiently and provide a positive customer experience? Check out this free whitepaper, Is Your Back Office Keeping Up With Your Online Store?

Tesco recently signed up with a new social network website that describes itself as "the world's first personalized social shopping platform for groceries." Besides creating a food-centered web community and a personalization tool, Foodie.fm links to a...

FEED Projects' mission is to create good products that help feed the world. Men's apparel retailer Bonobos has teamed with FEED Projects to donate $40 to the World Food Programme for every pair of Bonobos FEED pants purchased.

Popular cross-channel video game retailer GameStop's loyalty program, PowerUp Rewards, has hit the 12.5 million member mark in just under a year since its launch. Consumers can sign up for the PowerUp Rewards loyalty program on GameStop's website or at one of the brand's brick-and-mortar locations. Members earn loyalty points for purchasing used games and accessories from GameStop, which can then be redeemed for rewards such as GameStop and iTunes gift cards, exclusive invites to member-only events, and other perks such as sneak peeks at newly released games.

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