One of the more interesting developments to come out of the IBM Smarter Commerce Global Summit in Nashville this week, from which I've just returned, is the launch of IBM Watson Engagement Advisor. The "super computer," named after IBM founder Thomas J. Watson, was designed as a computing system that could rival the human brain's ability to respond to questions posed in natural language with speed, accuracy and confidence.
Thomas J. Watson
Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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