Steve Krug

Tim Ash is the author of the bestselling book Landing Page Optimization, and CEO of SiteTuners. A computer scientist and cognitive scientist by education (his PhD studies were in Neural Networks and Artificial Intelligence), Tim has developed an expertise in user-centered design, persuasion and understanding online behavior, and landing page testing. In the mid-1990s he became one of the early pioneers in the discipline of website conversion rate optimization. Over the past 15 years, Tim has helped a number of major US and international brands to develop successful web-based initiatives. Companies like Google, Expedia, Kodak, eHarmony, Facebook, American Express, Canon, Nestle, Symantec, Intuit, AutoDesk and many others have benefitted from Tim's deep understanding and innovative perspective.
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Unless you have a content-first website like The New York Times or a juggernaut of a blog like TechCrunch, people don't come to your site for content. Don't misread that: some of your visitors may well consume some of your content, but most of them don't visit your website with the intention of reading. Nielsen indicates that users have time for about 20 percent of the content on your page, which affirms that the majority of users don't read. Rather, they scan.

By Joe Dysart Seasoned etailers realize a Web site is more than just a "billboard in cyberspace." They know the best sites create inviting, easy-to-use environments. Indeed, they're interactive tools where prospects and customers can learn about a company and buy products. To be sure, a Web site is not a technological homage to yourself, your company or a Web designer. That said, however, showy, forever-to-download sites that are cool but little more than impediments to e-commerce are all too common on the Web. Indeed, the Webscape is littered with them. This article will explore how to avoid adding yours to the heap

Seasoned etailers realize a Web site is more than just a “billboard in cyberspace.” They know the best sites create inviting, easy-to-use environments. Indeed, they’re interactive tools where prospects and customers can learn about a company and buy products. To be sure, a Web site is not a technological homage to yourself, your company or a Web designer. That said, however, showy, forever-to-download sites that are cool but little more than impediments to e-commerce are all too common on the Web. Indeed, the Webscape is littered with them. This article will explore how to avoid adding yours to the heap of Web junk. Usability

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