Belk will soon have new capabilities to improve customer satisfaction across its 303 stores in 16 states by using solutions from Teradata. The department store has selected multiple Teradata Data Warehouse Appliances and the Teradata Retail Logical Data Model to build a new integrated database-driven analytics environment.
Mike Laurenti
Belk CIO Mike Laurenti compares the department store chain's three-year, $150 million transformational IT initiative to "heart surgery on virtually everything that runs the company" — including its point of sale, core merchandising, e-commerce and data warehousing.
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