Michael Hines

After years of stability in the executive suite, GNC Holdings has sent longtime leader Joe Fortunato packing and installed an outsider — senior retail industry executive Michael Archbold, 53 — as CEO, effective immediately. Lead independent director Michael Hines has been elected nonexecutive chairman of the GNC board. Archbold comes to GNC from women's apparel retailer Talbots, but before that he held executive positions, including president and COO for GNC competitor Vitamin Shoppe. Tuesday's surprise announcement comes only weeks after GNC's longtime CFO Michael Nuzzo left the company to become chief administrative officer and executive vice president at 4Moms. 

Chicago -- A lot of IT practitioners talk about “keeping the lights on,” or executing simple but essential tasks such as making sure an e-commerce site is actually up and running. For Michael Hines,...

Digital has not only had an effect on companies from a marketing perspective, it's also helping them be more efficient and agile in other areas, like customer service. Take Jones Apparel Group's Nine West, which just introduced an app for its sales associates. The application not only allows Jones to communicate with its Nine West stores to maintain consistent merchandising, but it also lets sales associates show consumers products that aren't readily available in the store and give them a preview of what's to come.